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Site Info

 

Thank you for taking time reading this article.

Please note that every effort is made to keep the website up and running smoothly. However, Escom takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.The information contained on this website is for general information purposes only. The information is provided by Escom and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Please feel free to contact us should you need further clarification, you can reach us by emailing to info@escom-events.com

Code of Conduct

Customer focused

 Escom Events pay patient attention to our customers' needs. We want to be their indispensable partner and have a passion for understanding and exceeding our customers' expectations. We are committed to providing demonstrably superior products and services with the highest level of quality and excellence. Plus, we strive to be professional in all our customer dealings and are highly valued and respected by our customers.
 

Passion for Excellent

 We are determined to outperform and beat the competition i.e. we want to be the best. We are a high energy, fast moving, decisive organization that has a strong propensity for action. We always execute well and deliver on our intentions. We set aggressive goals and strive to beat them, and we hold ourselves and each other accountable for outstanding results.
 

Right strategies and Smart approaches

As a conference production company, we believe there are rules and hidden principals for organizing quality events and Escom take much efforts to standardize our production and event management workflow to ensure our people are always using the right strategies and right approaches and deliver the best outcomes for our clients, stakeholders and business sustainability.

Talents as Core Assets

We put the highest priority on recruiting, developing and retaining outstanding people. Our managers are directly responsible for the development of their people and we recognize and reward achievement. What’s more, we enjoy what we do and celebrate success. Our people are empowered to maximize their potential and contribution. Above all, we respect our people, encourage open and honest communication and behave in an ethical and principled manner.

FAQs

 

Are event materials included in the delegate price?


Yes. When you register for a Escom Events event you are automatically entitled to receive conference and presentation materials.


Can I get the copies of the Speakers' presentations?

Yes. Escom Events encourages our attendees to complete a short onsite event services quality survey (Evaluation Form) in order to help us to improve the quality of our future events, and as a small token of appreciation for those who did, we will send out a website link where all the speakers presentations are available for downloading. The Evaluation Form will be available at the conference registration desk.


How do I get to the event venue?

Escom Events will send an email with venue details two weeks before the event. If you have any queries, please contact our office.


When will I receive my event materials?

Your conference documentation book will be distributed the morning of the first day of the event. We kindly suggest that you fill out the evaluation forms of our events in exchange of CD-ROMs containing soft copies of conference and presentation materials by the close of the event.


How can I meet a particular delegate at the event?

There is a delegate list available in the documentation package. Please speak to our staff, who will help introduce you to the particular delegate.


When should I pay for the event and how?

Full payment is required within 5 days of registration acknowledgment via delivery receipt. PLEASE NOTE: payment must be received prior to the event date.
Payment will be received bank transfer.


Are meals included at the event?

Yes. All meals and refreshments have been carefully selected to give you the highest quality dining experience at the event. Check the event agenda for details.


What about hotel accommodation?

The cost of the hotel accommodation and travel is not included in the registration fee. To take advantage of our corporate accommodation rate, please quote you are attending a Escom Events event when making your reservation at the venue hotel.


Are there any notices of confirmation right before the event?

Yes. Escom Events will notify you via two emails two weeks prior to the event with details and the finalized event agenda.


Will I get the opportunities to join the panel discussion at the event?

Absolutely. Please speak with our event staff and we will arrange a proper opportunity to participate.


Substitution and cancellation

If you are unable to attend, a substitute delegate is welcome at no extra charge. Alternatively, your registration can be credited to a future event. If for reasons beyond your control you are not able to attend (more than 45 days before the event and there is no alternative Escom Events event you wish to attend), we will refund the fee. Please confirm your cancellation in writing.Registration fees will be refunded by 50% for cancellations made within 45 days of the event. Refunds will not be made for cancellations within 30 days of the event or failure to attend without prior written notice.When necessary, events are subject to changes in content, timing, or identity of the speakers. On the rare occasion that an event has to be cancelled last-minute for reasons beyond the control of Escom Events, we will refund the full registration fee, but cannot be held liable for any other expenses incurred by participants or their respective companies due to the cancellation.


How do I comment or give feedback on the event I attend?

There is an evaluation form in the documentation package. Please write your comments and suggestions on it. Our customer service representative will contact you one week after the event. Your comments are highly appreciated.


What should I wear?

The dress code at the event is business smart (suit and tie, but not compulsory).


Special Needs
If you have any special needs, disabilities, and/or dietary restrictions, please let us know when registering so that we may make your experience at the event more enjoyable.

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Privacy

General

 

Escom is committed to protecting and respecting your privacy. This privacy policy applies to the use of all event websites and other published documents operated by Escom Co., Limited ("Escom" or "Escom Events") on which it appears ("Websites, Event Brochures, Other Event Related Files that accessiable to its clients or Event staffs"). References to "we", "our" and "us" are references to Escom Co., Limited.

Escom is committed to safeguarding the privacy of the users of the Websites as well as the conference delegates (including spoonsors, partners, speakers) while providing a service which is tailored to suit your needs. We endeavour to ensure that all information from which you can be identified ("Personal Information") provided to, or otherwise obtained by, us is handled in accordance with the relevant data protection laws in force in places including but not limited to Hong Kong and the European Union (the “EU”), HKTDC, and our branch and consultant offices in EU, are data controller and/or data user which control the collection, holding, processing or use of your personal data.


We respect your privacy and we promise:

A: to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect

B: to limit the personal data collected to the minimum required to provide services requested by you

C: to permit only our properly trained, authorized employees to access personal data

D: not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

(1) INFORMATION WE COLLECT FROM YOU

A: the information that you provided to Escom Events via Escom's Event webstie page

B: the information that you provided to Escom Events on the event registeration form

C: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website

We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.

In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.

Information We Collect

A: the information that you provided to Escom Events via Escom's Event webstie page

B: the information that you provided to Escom Events on the event registeration form

C: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website

We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.

In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.

Use of the Information

The purposes for which information may be used by us in and outside Hong Kong include:

A: Processing Conference Registration

B: Pricessing Sponsorship Deliverables, such as the arrangement of the private meetings between clients, the arrangement of the speaking slot for the sponsors

C: our operations, e.g., incorporation into our database, analysis, research and auditing

D: complying with laws, regulations or codes of practice in or outside Hong Kong

E: legal proceedings, including collecting overdue amounts

F: other purposes directly relating to the activities identified above

G: prevention or detection of crime, and protection of the security and safety of our events and trade fairs

H: verification of identity in events organised by us where it is necessary to verify your identity.

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us, and we will cease to do so, without charge. If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.

Disclose of the information

A: Delegate name, job title, company name and will be shared among all delegates

B: Delegate contact numbers will be shared only to sposnors

C: All information about our delegates will NOT be disclosed to any third party

D: Escom may use your personal contact information to contact you for the upcoming events

Cookies

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help you to navigate on websites efficiently as well as to provide information to the owner of the website. Cookies do not contain any software programs. There are two general types of cookies, session cookies and persistent cookies. Session cookies are only used during a session online and will be deleted once you leave a website. Persistent cookies have a longer life and will be retained by the website and used each time you visit a website. Both session and persistent cookies can be deleted by you at anytime through your browser settings and in any event, will not be kept longer than necessary.

We use cookies to find out more about the use of our Site and user preferences to improve our services. We may provide summarized traffic data to advertisers solely for the purpose of customizing the advertising to you. We note traffic, pages visited and time spent. We store your shopping cart and wish list for your later use. We may link the information to you, so that you may receive information more suited to your interests.

Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org. Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a browser session.

We use an email delivery and marketing company to send emails that you have agreed to receive. Pixels tags and cookies are used in those emails and at our Site to help us measure the effectiveness of our advertising and how visitors use our web site.

We use a third-party advertising company to serve ads when you visit our Site. This company may use information (not including your name, address, email address or telephone number) about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser. If you would like more information about this practice and to know your choices about not having this information used by this company, please refer to the cookie policy of respective company directly.

Security

Personal data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access personal data. These employees are trained on our privacy policies.

Data Transfer

We will generally hold your data on our servers hosted in Hong Kong. However, we may transfer it to our overseas offices elsewhere in the world for the purpose of processing into our database or to any of the people listed at paragraph 3 above, who may be located elsewhere. If you are located in the European Economic Area (“EEA”) your personal data may be transferred to countries located outside the EEA which do not provide a similar or adequate level of protection to that provided by countries in the EEA. Such transfers will only be made in accordance with applicable laws including where necessary for us to comply with our contractual obligations with you [Terms of Use]. We will take all steps reasonably necessary to ensure that any personal data are treated securely and in accordance with this Statement.Escom is committed to safeguarding the privacy of the users of the Websites as well as the conference delegates (including spoonsors, partners, speakers) while providing a service which is tailored to suit your needs. We endeavour to ensure that all information from which you can be identified ("Personal Information") provided to, or otherwise obtained by, us is handled in accordance with the relevant data protection laws in force in places including but not limited to Hong Kong and the European Union (the “EU”), HKTDC, and our branch and consultant offices in EU, are data controller and/or data user which control the collection, holding, processing or use of your personal data.

We respect your privacy and we promise:

A: to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect

B: to limit the personal data collected to the minimum required to provide services requested by you

C: to permit only our properly trained, authorized employees to access personal data

D: not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

(1) INFORMATION WE COLLECT FROM YOU

A: the information that you provided to Escom Events via Escom's Event webstie page

B: the information that you provided to Escom Events on the event registeration form

C: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website

We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.

In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.

Your Data Privacy Rights

By using our service, making an application or visiting our Site, you acknowledge the collection and use of your personal data by us as outlined in this Statement. If you do not agree with the use of your personal data as set out in this Statement, or the Terms of Use, please do not use this Site.

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:

A: to check whether we hold personal data about you and to access such data

B: to require us to correct inaccurate data

C: to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.

If you are in an EU Member State, subject to certain limitations and/or restrictions, you have the right under the data protection laws in the EU:

A: to request access to and rectification or erasure of your personal data;

B: to obtain restriction of processing or to object to processing of your personal data; and

C: to the right to data portability.

Individuals in the EU also have the right to lodge a complaint about the processing of their personal data with their local data protection authority. 

If you wish to exercise one of the above mentioned rights, cease marketing communications, and/or raise questions or complaints please contact us at:

data@escom-events.com