Frequently Asked Questions

Are event materials included in the delegate price?

Yes. When you register for a Escom Events event you are automatically entitled to receive conference and presentation materials.

Can I get the copies of the Speakers' presentations?

Yes. Escom Events encourages our attendees to complete a short onsite event services quality survey (Evaluation Form) in order to help us to improve the quality of our future events, and as a small token of appreciation for those who did, we will send out a website link where all the speakers presentations are available for downloading. The Evaluation Form will be available at the conference registration desk.

How do I get to the event venue?

Escom Events will send an email with venue details two weeks before the event. If you have any queries, please contact our office.

When will I receive my event materials?

Your conference documentation book will be distributed the morning of the first day of the event. We kindly suggest that you fill out the evaluation forms of our events in exchange of CD-ROMs containing soft copies of conference and presentation materials by the close of the event.

How can I meet a particular delegate at the event?

There is a delegate list available in the documentation package. Please speak to our staff, who will help introduce you to the particular delegate.

When should I pay for the event and how?

Full payment is required within 5 days of registration acknowledgment via delivery receipt. PLEASE NOTE: payment must be received prior to the event date.
Payment will be received bank transfer. 

Are meals included at the event?

Yes. All meals and refreshments have been carefully selected to give you the highest quality dining experience at the event. Check the event agenda for details.

What about hotel accommodation?

The cost of the hotel accommodation and travel is not included in the registration fee. To take advantage of our corporate accommodation rate, please quote you are attending a Escom Events event when making your reservation at the venue hotel.

Are there any notices of confirmation right before the event?

Yes. Escom Events will notify you via two emails two weeks prior to the event with details and the finalized event agenda. 

Will I get the opportunities to join the panel discussion at the event?

Absolutely. Please speak with our event staff and we will arrange a proper opportunity to participate.

Substitution and cancellation Terms

The dress code at the event is business smart (suit and tie, but not compulsory).

What should I wear?

The dress code at the event is business smart (suit and tie, but not compulsory).