Keep Up with the Change: Winning in the Digital Era

The Premier Conference That brings together the whole ecosystem of Malaysia Retail and eCommerce industry.

Malaysia’s Flagship Leadership Summit for Retail CxOs and eCommerce Disruptors
As part of Escom’s Retail/eCommerce Innovation Series Conference, the Malaysia Retail & eCommerce Innovation Summit is at is 4th edition and it is the only place to collaborate with 350+ innovators, disruptors, decision makers in Malaysia’s retail industry.

The conference and exhibition brings together the CXOs, VP, Head of Technology, Digital Biz Directors from Shopping Malls, Convenience stores, eCommerce companies, brand owners, Store Owners, Digital Marketing platforms, O2O, and more.

The event gathers some 200+ Senior level experts, decision makers and project owners from Retail & eCommerce innovations Community
  • 200+

    C-Level Attendees

  • 30+

    Speakers/ panelists

  • 80+


  • 10+

    Event Partners

  • 5


  • 66%

    C-level executives

  • 8+

    Solutions Providers

  • 70+

    CXOs Attennding

Speakers & Panelists
contact if you are interested in speaking opportunity
Draft Agenda
9:00 - 9:10
Conference Opening
09:15 - 9:35
PRESENTATION: "From Silos to Synergy: Unifying Retail Channels with Integration and AI"
Session reserved for Boomi
  • Fang Min Lim - Regional Director
09:40 - 10:00
Presentation: Topic - TBA

Session reserved for Adobe

  • Albert Goh - Senior Solutions Consultant

Panel Discussion: Digitizing the Physical Store and Operations Processes

Opal Wu - Associate Partner, McKinsey & Company Malaysia (MODERATOR)

Ramneek Puri - Head of E-commerce, Bata Malaysia

Azwan Ahimmat - Property and Finance Director, Mydin Mohamed Holdings Bhd

Steven Yong - Senior Manager of eMall, Sunway Malls

Rajesh Patil - Head - Territory and Channel Sales, Adobe

Kamalanathan Magedran - Country Head, Anchanto Malaysia

10:40 – 11:00
Morning Tea Break
11:05 – 11:25

PRESENTATION: "Supercharge your customer service with Gen AI"

Session reserved for Freshworks
  • Kok Mun Liew, Regional Business Head - Malaysia, Thailand & Indonesia
  • Sumana Srikanthan, Manager - Product Marketing
11:30 – 12:10

Panel Discussion: Agile Retailing: Driving your store efficiency by AI & Big Data

Ganesh Kumar Nadarajah - Country Director and Principal, Eden Strategy Institute, LLP. (MODERATOR)

Ng Keng Zhing- Chief Commercial Officer, KSK Land Sdn Bhd

Alice You Sze Wei - Head of Retail, MRCB

Karim Cheboub - Retail Leader, Decathlon Malaysia

12:15 – 12:35
PRESENTATION: "Conquering The Personalisation Ladder"
Session reserved for CleverTap
  • Marc Antonie Hager, Regional Head - SEA

PRESENTATION: “Maximizing the Potential of DTC (Direct to Customer) with Alibaba Ecosystem for Long-Term Success”

Session reserved for Alibaba Cloud
  • Benjamin Ceng - Lead of Retail Solution

"Unlock the Power of Customer Data: Elevate Your Holiday Season Sales"

Session reserved for Lexer
  • Ben Moreau, Vice President - South East Asia

Panel Discussion: Don’t Deliver A Product, Deliver An Experience

Rizal Azis - Chief Executive Officer, RedPACT Asia (MODERATOR)
Jasmine Kho Min Jee - Chief Executive Officer, NH PRIMA INTERNATIONAL SDN. BHD.
Evelyn Lee - Head of Marketing, Secret Recipe
Azidah Alimuddin - Head of Retail Delicatessen, Bakery & Food Processing Centre, AEON Co. (M) Bhd
Amy Lim Su Yen - Head of eCommerce of Malaysia and Singapore, L'Oréal
Eng Hooi Ng - Head of Learning & Development, Lotuss Stores Malaysia

Afternoon Tea Break

16:20 -17:00

Panel Discussion: It’s Cool To Care – Building A Sustainable, Community-Driven Impact Brand

Jeevan Badrillah - Head of Partnership and Customer Experience, Ahh Yum by Kampong Kravers (MODERATOR)

Stephy Foong - Vice-President of Marketing & Growth, ZUS Coffee

Bernard Chong - Country's General Manager, Zenyum

Ostwin Paw Yen Thng - Sustainability & Impact Officer, Alpro Pharmacy and CEO, Alpro Foundation

17:40 – 18:00

Closing Remarks & Post Event Networking

Event Format

C-Level Decision Makers, Energy Thought Leaders, Government Officials, EV producers, Project Owners, Battery producers, and eMobility Advocates will be gathering to discuss the market, investment, technology, ecosystem and partnership.

Solution providers and companies from around the world gather to display their latest innovations and case studies. In addition, governmental bodies present their energy policies, programs and initiatives.
1-1 Meetings

Receive a comprehensive delegate list one week prior to the event with the name, designation, company. Selected event partners are privileged to make a wishlist of their potential clients, we will pre-arrange those 1:1 meetings and they will be conducted in a Private Meeting Area

Peer Networking

Extensive networking opportunities at this conference includes professional networking, gala lunch, coffee and tea break. A great avenue and platform for connecting and engaging with industry experts and colleagues in EV Battery Industry.

You'll Experience
Sponsors & Partners
Early Bird VIP Pass
Limited to Car Producers, Battery Producers and Gov Officials (the 1st 300 registered delegates)
The conference gathers EV project owners, buyers, decision makers from Southeast Asia region and it is the ideal place to showcase your products to your direct customers
Tailored presentation, exhibition booths, one to one meetings with delegates on your wish-list, branding and promotion, we will set up everything you need to make sure you get connected with the right people
Venue & Floorplan
Venue: Pavilion Hotel, Kuala Lumpur
Grand Ballroom
Getting in Touch

Sponsorship & Exhibition

Angela Wei

Event Director/ Asia Retail/ eCommerce Series Events

M +86 135 6887 1872


Speaking Slot & Partnership

Maggie Liu

Conference Producer/ Retail, eCommerce and Fintech

M +86 136 7832 0495


Speaking Slot, VIP registration & Partnership

Glaiza Santiago

Senior Conference Producer / Retail & eCommerce

M +63 9054310173


You can also send us a message via the form on the right.

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