Future Healthcare Asia Summit

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22nd November 2023 | Jakarta, Indonesia
2023 Future Hospital & Healthcare Digital Transformation Summit

Digital Transformation in Modern Hospital & Healthcare Revolution
AI Powers Healthcare Digitalization

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The Future Modern Hospital & Healthcare Revolution: Harnessing the Power of Digitalization

The Healthcare and Hospital industry in Indonesia is currently characterized by a lack of resources, undersupply of healthcare services, and inadequate access to reliable care. The government spends only 3.1% of its budget on health, which is significantly lower than the recommended 15%. This lack of resources has resulted in a shortage of healthcare workers, as well as a lack of access to quality healthcare services. Furthermore, Indonesia is facing a shortage of modern medical technologies and equipment, limiting healthcare services' effectiveness.

Despite these shortcomings, there is still an opportunity to use digital transformation and AI powers to revolutionize the Healthcare and Hospital industry in Indonesia by 2023-2024. Digital transformation is the process of using digital technologies to improve existing services and processes. The government could improve access to healthcare services, reduce costs, and increase efficiency and quality by introducing digital technologies. AI powers, such as machine learning and predictive analytics, could also improve diagnosis and treatment by making sense of large volumes of data and providing more accurate results. This could enable a more personalized and evidence-based approach to healthcare.

In conclusion, the potential of digital transformation and AI powers in the Healthcare and Hospital industry in Indonesia by 2023-2024 is significant. By leveraging these technologies, the government could improve access to healthcare services, reduce costs, and increase efficiency and quality. This could enable the government to provide more reliable and affordable healthcare services to the population, which is essential for the country’s development.

Reasons to Attend

The 2023 Future Healthcare Summit

No.1 Stay up-to-date on industry trends and best practices
Attending a customer experience conference can help you stay abreast of the latest trends and best practices in the industry.
No.2 Network with industry professionals
Conferences provide an opportunity to network with other professionals in your field , exchange ideas , and build relationships.
No.3 Learn from experts and thought leaders
Customer experience conferences often feature keynote speakers and panelists who are experts in the field and can provide valuable insights and perspective
No.4 Get inspired and motivated
Conferences can be a great source of inspiration and motivation , especially if you’re feeling stuck in your current role or looking for ways to improve your skills.
No.5 Improve your company’s customer experience:
Attending a customer experience conference can help you identify new ways to improve customer experience , which can ultimately lead to increased customer satisfaction and loyalty.
No.6 Have your brand and your solutions presented
Getting first-hand, high-value client intelligence; connecting CX decision Makers; having one on one private meetings to make a sale.

Running Agenda - CXNext Phil Day 2023

(September 26, 2023, @ Manila)

The CX Revolution

Harnessing the Power of AI:

Creating Loyalty Through Effortless Customer Experience

& Empowering Customer-Driven Business Strategies

AM Session I
09:00 am
Customer Experience Overview in the Philippines

09:30 am
Personalizing Customer Experience with AI-Driven Marketing: Strategies and Best Practices

10:00 am
Using AI to Predict and Anticipate Customer Needs for a Better CX and Marketing Strategy

10:30 am
Networking Tea Break
AM Session II
11:00 am
Reimagining customer experience through data-driven insights

11:30 am
ML and Predictive Analytics: Unlocking Customer Insights through AI-powered Data Analytics

12:00 nn
Panel Discussion:
Intelligent automation: How AI and automation are being used together to streamline processes and improve CX

12:30 pm
Lunch Break
PM Session I
13:30 pm
Panel Discussion:
Creating a customer-centric digital culture within an organization

14:00 pm
Defining customer expectations through digital transformation

14:30 pm
Integrating digital channels into a multi-channel customer experience strategy

15:00 pm
Networking Tea Break
PM Session II
15:30 pm
Overcoming Big Data Security Issues in CX

16:00 pm
Incorporating Customer Experience Security into your Strategy

16:30 pm
Panel Discussion:
Securing the Customer Experience: Building Trust and Loyalty in the Age of Cyber Threats

17:30 pm
After Event Networking

CX Leader Talks (Updating...)

The smartest people work every day to provide the best customer service and make our clients happy

Max Holden
Founder & Art Director
Eva Stark
Customer Experience
Julia Bush
Design Director
Carlos Lott
Marketing Director

Who should attend

•Chief Operations Officer •Global Head / VP / Directors of CX •Customer Experience executives / Officers / Heads/ Seniors •Head of Operations •Chief Customer Experience •Chief Executive Officer

•Business Strategy Manager •Transformation Strategy •Chief Customer Officer •Customer Relations •Customer Service •VP Innovation •Director of User Experience •Head of Data Technology Transformation

•Heads of Product Development and Innovation •Chief Digital Heads •Technology Heads •Chief Marketing officer / Heads •Business Marketing •Director of Innovation •Digital Product Manager

•Marketing and Digital Transformation •Chief innovation officer •Head of Business development •Customer Relation Management •Customer Satisfaction •CXO

•Retail •Banking •Insurance •Automotive •Travel and Tourism •Telecommunications •Healthcare •Airline and Aviation •Food and Beverage ,Professional Services •Media and Entertainment •Energy and Utilities •Technology and Software •Construction and Real Estate

•Hospitality •Retail Banking •Online Shopping •Consultancy •Legal Services •Automation •Automobile Industry •Fashion •Publishing •Agriculture •eCommerce •Sports •Telecommunications Industry •Mining •Social Networking •Aerospace •

•Consulting •Waste Management •Aerospace and Defense •Chemicals •Mobile Applications •Telecommunications and Network Security •Government Services •Telecommunications Equipment •Security Services •Education

•Manufacturing •Business Services •Pharmaceuticals •Advertising and Marketing •Investment Banking •Banking and Financial Services •Automotive Industry •Mining and Metals •Electronics
•Logistics and Supply Chain etc.,

We love our clients & partners

Our favorite customers share their impressions.

“Digital innovation is our focus, and we are very happy to be able to participate in Escom events. The speakers touched upon all aspects of digital transformation. It showcased the latest technology innovations •especially the artificial intelligence-related ones

•very inspiring.

Look forward to future events.”