Code of Conduct.

  • Code of Conduct

    Customer focused
    Escom Events pay patient attention to our customers' needs. We want to be their indispensable partner and have a passion for understanding and exceeding our customers' expectations. We are committed to providing demonstrably superior products and services with the highest level of quality and excellence. Plus, we strive to be professional in all our customer dealings and are highly valued and respected by our customers.

    Passion for Excellent
    We are determined to outperform and beat the competition i.e. we want to be the best. We are a high energy, fast moving, decisive organization that has a strong propensity for action. We always execute well and deliver on our intentions. We set aggressive goals and strive to beat them, and we hold ourselves and each other accountable for outstanding results.

    Right strategies and Smart approaches
    As a conference production company, we believe there are rules and hidden principals for organizing quality events and Escom take much efforts to standardize our production and event management workflow to ensure our people are always using the right strategies and right approaches and deliver the best outcomes for our clients, stakeholders and business sustainability.

    Talents as Core Assets
    We put the highest priority on recruiting, developing and retaining outstanding people. Our managers are directly responsible for the development of their people and we recognize and reward achievement. What’s more, we enjoy what we do and celebrate success. Our people are empowered to maximize their potential and contribution. Above all, we respect our people, encourage open and honest communication and behave in an ethical and principled manner.

  • Data Privacy and Information Security Plicies

    GeneralEscom is committed to protecting and respecting your privacy. This privacy policy applies to the use of all event websites and other published documents operated by Escom Co., Limited ("Escom" or "Escom Events") on which it appears ("Websites, Event Brochures, Other Event Related Files that accessiable to its clients or Event staffs"). References to "we", "our" and "us" are references to Escom Co., Limited.
    Escom is committed to safeguarding the privacy of the users of the Websites as well as the conference delegates (including spoonsors, partners, speakers) while providing a service which is tailored to suit your needs. We endeavour to ensure that all information from which you can be identified ("Personal Information") provided to, or otherwise obtained by, us is handled in accordance with the relevant data protection laws in force in places including but not limited to Hong Kong and the European Union (the “EU”), HKTDC, and our branch and consultant offices in EU, are data controller and/or data user which control the collection, holding, processing or use of your personal data.
    We respect your privacy and we promise:A: to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collectB: to limit the personal data collected to the minimum required to provide services requested by youC: to permit only our properly trained, authorized employees to access personal dataD: not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.
    (1) INFORMATION WE COLLECT FROM YOUA: the information that you provided to Escom Events via Escom's Event webstie pageB: the information that you provided to Escom Events on the event registeration formC: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website
    We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.
    In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.
    Information We CollectA: the information that you provided to Escom Events via Escom's Event webstie pageB: the information that you provided to Escom Events on the event registeration formC: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website
    We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.
    In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.
    Use of the InformationThe purposes for which information may be used by us in and outside Hong Kong include:
    A: Processing Conference RegistrationB: Pricessing Sponsorship Deliverables, such as the arrangement of the private meetings between clients, the arrangement of the speaking slot for the sponsorsC: our operations, e.g., incorporation into our database, analysis, research and auditingD: complying with laws, regulations or codes of practice in or outside Hong KongE: legal proceedings, including collecting overdue amountsF: other purposes directly relating to the activities identified aboveG: prevention or detection of crime, and protection of the security and safety of our events and trade fairsH: verification of identity in events organised by us where it is necessary to verify your identity.
    We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us, and we will cease to do so, without charge. If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.
    Disclose of the informationA: Delegate name, job title, company name and will be shared among all delegatesB: Delegate contact numbers will be shared only to sposnorsC: All information about our delegates will NOT be disclosed to any third partyD: Escom may use your personal contact information to contact you for the upcoming events
    CookiesCookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help you to navigate on websites efficiently as well as to provide information to the owner of the website. Cookies do not contain any software programs. There are two general types of cookies, session cookies and persistent cookies. Session cookies are only used during a session online and will be deleted once you leave a website. Persistent cookies have a longer life and will be retained by the website and used each time you visit a website. Both session and persistent cookies can be deleted by you at anytime through your browser settings and in any event, will not be kept longer than necessary.
    We use cookies to find out more about the use of our Site and user preferences to improve our services. We may provide summarized traffic data to advertisers solely for the purpose of customizing the advertising to you. We note traffic, pages visited and time spent. We store your shopping cart and wish list for your later use. We may link the information to you, so that you may receive information more suited to your interests.
    Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org. Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a browser session.
    We use an email delivery and marketing company to send emails that you have agreed to receive. Pixels tags and cookies are used in those emails and at our Site to help us measure the effectiveness of our advertising and how visitors use our web site.
    We use a third-party advertising company to serve ads when you visit our Site. This company may use information (not including your name, address, email address or telephone number) about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser. If you would like more information about this practice and to know your choices about not having this information used by this company, please refer to the cookie policy of respective company directly.
    SecurityPersonal data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access personal data. These employees are trained on our privacy policies.
    Data TransferWe will generally hold your data on our servers hosted in Hong Kong. However, we may transfer it to our overseas offices elsewhere in the world for the purpose of processing into our database or to any of the people listed at paragraph 3 above, who may be located elsewhere. If you are located in the European Economic Area (“EEA”) your personal data may be transferred to countries located outside the EEA which do not provide a similar or adequate level of protection to that provided by countries in the EEA. Such transfers will only be made in accordance with applicable laws including where necessary for us to comply with our contractual obligations with you [Terms of Use]. We will take all steps reasonably necessary to ensure that any personal data are treated securely and in accordance with this Statement.Escom is committed to safeguarding the privacy of the users of the Websites as well as the conference delegates (including spoonsors, partners, speakers) while providing a service which is tailored to suit your needs. We endeavour to ensure that all information from which you can be identified ("Personal Information") provided to, or otherwise obtained by, us is handled in accordance with the relevant data protection laws in force in places including but not limited to Hong Kong and the European Union (the “EU”), HKTDC, and our branch and consultant offices in EU, are data controller and/or data user which control the collection, holding, processing or use of your personal data.
    We respect your privacy and we promise:A: to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collectB: to limit the personal data collected to the minimum required to provide services requested by youC: to permit only our properly trained, authorized employees to access personal dataD: not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.
    (1) INFORMATION WE COLLECT FROM YOUA: the information that you provided to Escom Events via Escom's Event webstie pageB: the information that you provided to Escom Events on the event registeration formC: the public contact information that is avaialble on the your (our partners, sponsors, delegates) website
    We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. It includes: Company name, company telephone number, name, contact number and email address, job title of the potential delegates for our events, business nature of the company, the name, number, job title of the contact person or the coordinator between our clients (sponsors, partners) and Escom.
    In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.
    Your Data Privacy RightsBy using our service, making an application or visiting our Site, you acknowledge the collection and use of your personal data by us as outlined in this Statement. If you do not agree with the use of your personal data as set out in this Statement, or the Terms of Use, please do not use this Site.
    Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:A: to check whether we hold personal data about you and to access such dataB: to require us to correct inaccurate dataC: to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.
    If you are in an EU Member State, subject to certain limitations and/or restrictions, you have the right under the data protection laws in the EU:A: to request access to and rectification or erasure of your personal data;B: to obtain restriction of processing or to object to processing of your personal data; andC: to the right to data portability.
    Individuals in the EU also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.
    If you wish to exercise one of the above mentioned rights, cease marketing communications, and/or raise questions or complaints please contact us at:
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  • Report on privacy and misuse of information

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