Policies

Cancellation Policy

You may substitute delegates at any time by providing reasonable advance notice to ESCOM. For any cancellations received in writing not less than seven (7) days prior to the conference, you will receive a 90% credit to be used at another ESCOM conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by ESCOM for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.

In the event that ESCOM cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another ESCOM event to be mutually agreed with ESCOM, which must occur within one year from the date of cancellation. In the event that ESCOM postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another ESCOM event to be mutually agreed with ESCOM, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.

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